BOOKING & RESERVATION SYSTEM FLOW
You are requested to register your guest / family with basic details requested on our website to brows our Special Rates & offers. It will help to utilise the same details every-time your same guest / family want to travel and it would enable you to maintain their database for long-term business relationship & development.
raising Work Request
Once you have register your guest with unique communication reference number, now you can enter your requested hotel name against check-in and check-out dates for particular room type & bed category to avail the rates on your computer screen.
Our Portal will enable you to get a Room Rates against a particular request from Band 1 to Band 3 rate levels in-case you would strongly prefer to stick to your hotel choice. Our website will also help you to fetch-out the substitute hotel rates against your requested dates and room preference to complete your transaction as per your travel plan.
Our backend Support team will process your work request after they received and would update the Booking Request Status on Agent Dashboard Screen. You would be able to see the live screen update for every booking sector against guest name& unique reference number. You are advised to strictly follow the option date and time in order to confirm your hotel rate and booking transaction.
Hotel Work Order
You are suggested to follow your Agent Dashboard Screen against guest hotel requisition on our Portal. The agent dashboard ‘Request Screen’ will be updated live with Option Date & Time and substitute hotel availability, in-case, if the actual requested hotel would not be available due to any reason.
After you have received the tentative booking reference number with hotel availability and option date, you will be advised to make the payment for your hotel booking sector to get your definite confirmation number and finalise your booking deal.
Company will not be responsible to secure the tentative booking sector and hotel availability without receiving the full payment in advance as a part of deal confirmation.
Once you make a request for Definite Confirmation Number by making a selection of “Hotel Work Order” our Backend Support Team will execute your request with the Hotels Network Companies. And you will be able to find a “Definite Confirmation Number” on your Dashboard Screen in order to finalise your hotel sector and overall booking deal.
agent self hotel voucher generation
The new system will empower the agent to generate the hotel travel voucher by himself through plug and play buttons in his own office.